Making Up With Twitpic

Jul 20, 2010 • Culture, geek, web

A couple of months ago, NakedCity LA reported on the battle between porn star Kristina Rose and the Twitter image-hosting site Twitpic.

As NakedCity LA pointed out, even the hundreds of tweets of support from her followers (calling Twitpic fascists) did nothing to help. Per the platform’s terms of service:

Twitpic is concerned about the safety and privacy of all its Users, especially children. Therefore, children under the age of 13 are not permitted to use Twitpic.com.

TwitPic reserves the right to remove any image for any reason whatsoever. Specifically, any image uploaded that is pornographic or offensive in nature (including nudity, violence, sexual acts, or sexually provocative images.), infringes upon copyrights not held by the uploader, is illegal or violates any laws, will be immediately deleted and the IP address of the uploaded reported to authorities. Violating these terms will result result in termination of your ability to upload further images.

We reserve the right to ban any individual uploader or website domain from using our servies for any reason.

We pretty much left the matter there — it’s a free service, so it’s not like they owe us anything, right?

Then it happened to our editrix.

Turns out there is a way to get your Twitpic account back. We know she’s involved in BDSM but up until this point we’d never seen her on all fours licking anyone’s footwear, so this was both educational and deeply satisfying.

First, she went to their support page and submitted a ticket:

Esteemed team at Twitpic,

It has come to my attention that my account was pulled — likely due to some of the content that was posted. I want to issue a heartfelt apology for the inconvenience. I have been using your service for a while and never took the time to consider that some of my content would be objectionable. I understand your position and would like to put forth a request to reinstate my account now that I have read and analyzed the terms so I may never violate them again.

I know it’s a long shot, but I love the platform and the service you provide the Twitter community and I would be happy to continue using it. Please take the time to consider this request. I will not disappoint you. Again, please accept my apologies for any content I may have posted that caused Twitpic to receive any form of complaint. I value this platform and the service it provides.

Thank you for taking the time to read and consider this request.

Sincerely,
AV Flox

Twitpic responded two days later:

Hi:

Your account was suspended because of a violation of Twitpic’s TOS http://twitpic.com/terms.do

We realize that sometimes Twitpic’s TOS were violated because users didn’t know what our ‘terms’ were or that they would be enforced. So we offer you a “SECOND CHANCE”.

Here’s how it works:

Your account has been unsuspended. You have 48 hours (beginning when this notice is sent) to ‘purge’ your account of all violating photos. http://twitpic.com/faq.do will show you how to delete a photo.

No nudity, semi-nudity, thongs, or provocative images allowed.

After the 48 hour grace period your account will be reviewed. If it meets Twitpic’s terms your account will remain open, however, your account will be put on our ‘watch’ list. Future violations are not given the “SECOND CHANCE” offer and your account will be permanently suspended! Also, accounts that fail to comply with Twitpic’s terms after the 48 hour grace period will be permanently suspended.

Thanks.

Our editrix removed all offending content.

Two days later, the following message arrived:

I reviewed your account and your account now meets Twitpic’s TOS. Your account is now on our ‘watch’ list. Thanks for complying with our terms, we are glad to have you back.

Thanks for choosing Twitpic!

Our editrix has managed to keep her account free of the offensive content she so adores. All it cost her was a little dignity.

There you have it, in case you care. Of course, if you’re just unwilling to part with those photos that make Twitter so much more interesting, there is always Ctrl V.

You’re welcome.